Nur al-Ilm Support

updated 2026-09-02

Nur al-Ilm provides Islamic knowledge resources including Q&A chat, duas, Quran verses, articles, and tafseer search powered by AI. For support or feedback, contact through the app settings. Typical response time is 2 business days. Please note that AI-generated content should be verified with qualified Islamic scholars.

Contact

Email sudheer@outreach.primex.it.com. Include the app version (Settings → About) and, if you can, a screenshot.

Common fixes

• Force-quit the app and reopen it.
• Check for an update in the App Store.
• Make sure you are online for features that need the internet.
• If sign-in fails, reset your password from the sign-in screen.

Refunds and subscriptions

Purchases are handled by Apple. To request a refund or manage a subscription, use reportaproblem.apple.com or iOS Settings → Apple ID → Subscriptions.

Privacy

See the privacy policy. To delete your data, email us from the address on your account.